Great Bag If You Can Wait

Categories:Other Brands

This is a really great review by a lovely reader, Victoria Woods, who was on to some great little tactics for pre-screening your purchase. She also gets my full respect for hounding the customer service when she was mistreated and her package was missing. This is the kind of active shoppers I like to hear from! Love it!

“Hey Ms. Eva!

I wanted to share a review of my recent Mulberry Bayswater purchase from bag. I first did my search through Bagaholics for a Bayswater and was going to make the purchase when I noticed small differences in detail from the pictures on the Mulberry site and Bag site. The zipper was going from left to right as opposed to right to left, as well as the Mulberry leather patch inside on the Bagaholics site was square/rectangle as opposed to the oval shape on the Mulberry site. But, I came to find out through web searches and forums that this is normal in some purses (supposedly, haven’t seen any pictures to verify yet). So I made my purchase on bag on the 26th of February. What sweetened the deal was the free shipping and the deal of purchasing more items gave me a discount on the total price. I basically got a Tiffany bracelet for free and brought the price of the purse down by a couple of dollars.

After a week, I got anxious waiting to here back about if it had shipped out. I sent a couple of messages (since there’s no phone number) with no response. I was starting to get upset because they have my money yet I have no purse, let alone any information of what’s going on. After about a week and half from placing the order, I finally get an email saying it shipped…great! So I go to try and track it from the information they gave and it didn’t show any information. After a day or two of the same message I got scared again. I sent two more emails demanding to know what was going on with my order and finally got a response back on Monday (03/14) that they had given me the wrong shipping company and said it was on it’s way and I should receive it by Tuesday or Wednesday. So…thankfully I received my package yesterday and here are the results 
The purse smelled soooo good, like real leather (I keep smelling it, lol) and it was more than I expected. The quality of leather is just a wonder. It’s a mirror image of what I see on the Mulberry site and other purse sites. The stitching is perfect and it contains the Made In England tag and everything. The purse looks a bit more shiny in the pics as I had to use my camera on my phone (damn droid x). But as you can see the purse looks great and I love it. I’m not in love with their line of communication but considering it came from China, I guess I should’ve been little more patient but I don’t regret my actions.”

Tags: bags Mulberry

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